COOKIE POLICY

This policy has been developed and implemented on the basis of information provided by Information Commissioner’s Office (ICO). The ICO is the UK's independent body set up to uphold information rights. This notice is written to provide users of this website confidence in Grehom Ltd’s commitment and compliance with the latest General Data Protection Regulation (GDPR) being implemented throughout Europe with effect from 25th May 2018

What are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are typically used to help the website recognise you when you return, or to keep track of the items that you have indicated your interest in. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Cookies pose no risk or harm to you or your computer. In fact, they help guarantee that the high level of service you receive from Grehom is consistently delivered throughout your online experience. Cookies help to enhance your visit by creating tailored browsing, specific to your requirements.

Our Cookie Policy

We use cookies on the Grehom website to collect information about how visitors use the site and to gather data to enhance the performance of our website. This is important to us as we want to improve your journey across the website and your experience of browsing the Grehom range.

At Grehom, our cookies are not used to collect any sensitive information about you. So we won't make any records of your credit card details or anything that can identify you personally. The cookies that we use are essential for you to complete your shopping as well as help to improve your experience of the site.

Cookies are not harmful to your computer and are used in almost all commercial websites. We do not use cookies to store any personal or sensitive information about you, nor do we pass any of your personal details to third parties. However for your peace of mind, we have listed all the cookies we use at Grehom below so that you can see exactly what we use them for.

Read on to learn about the types of cookies we use

Cookie Category	Explanation Text
Essential (See table below for complete list)	We set these cookies in order to maintain the website functionality and integrity of your visit and the contents of your shopping basket. Not setting these cookies means the site may not function correctly for you. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes.
Analytics (See table below for complete list)	These cookies enable the function of Google Analytics Software. This software helps us collect and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant.
Online Chat Cookie (See table below for details)	These cookies are used to get better information about customer interest and shopping path while answering their queries on online chat

List of Cookies:

Cookie Name	Description
Essential
FORM_KEY	Stores randomly generated key used to prevent forged requests.
PHPSESSID	Your session ID on the server.
GUEST-VIEW	Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history, if you have asked for this.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT	Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS	Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION	Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY	Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION	Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE	Facilitates translation of content to other languages.
Google Analytics
_ga,_gat	We use Google Analytics to collect information how visitors use our Site, which pages are most frequently visited and record if advertising is effective or not. Please visit Google Privacy Policy for details.
Google Adwords
Beginning with _ut	We use Google Adwords for our online advertising programs. Adwords cookies help to determine the number of conversions. This lets us to keep track of how many users click on our advertisments and measure the success of our marketing campaigns. Adwords cookies expire after 30 days and are not used for personal identification.
Zendesk Online Chat
__zlcmid, __zprivacy	We use Zendesk Chat to provide live customer service chat on our Site. It requires two cookies: the first cookie stores Zopim Live Chat ID to identify the device during visits. The second stores user’s preference to disable Live Chat. Please visit Zopim Privacy Policy for details.

Managing Cookies

You are free to manage your cookies preferences at any time by adjusting your browser settings. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. You can delete or disable cookies and change your settings as frequently as you wish. Every browser is different so you can find out how to do this by looking at the 'Help' options on your browser. You can also visit http://www.allaboutcookies.org/manage-cookies/index.html

You need to be aware that if you choose to disable cookies from your browser it may prevent you from taking full advantage of the website, as some or all of the areas of the website may fail to work. You may have to manually adjust some preferences every time you visit a site.

Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. If you enable it, it sends a signal to websites to request that your browsing isn't tracked, for example by third party ad or social networks, or analytic companies. You can opt out of tracking and analytics on this website by changing your settings in the Managing Cookies section on this page.

At present no industry-wide uniform standard has been agreed and adopted to determine how DNT requests should be managed, so our website doesn’t currently respond to DNT requests. Until that standard is established, we'll continue to review DNT and other new technologies, but won't respond to DNT requests.

We provide you proactive information about cookies being used on the website so that you could decide whether to proceed on this website or not.