Delivery Information Update for Covid-19
Updated on 07-Apr-2020
First of all, we would like to wish all of our customers a safe passage through the unprecedented health emergency created by the spread of Coronavirus. At Grehom, we are taking all the precautions prescribed by Public Health England. We are pleased to report that there has been no disruption to our services within the UK. We continue to maintain good levels of stock. We have temporarily withdrawn Next Day service and replaced it with a 2 Day service. Standard shipping is available as normal.
Deliveries to overseas destinations (USA, Most of Europe) may experience some delays. Our carriers will follow the latest guidance on delivery of parcels in the respective countries.
Some of our carriers like Royal Mail have advised that they will no longer be handing over hand-held devices to customers for signatures. However, they will record recipient's name at the time of handing over the parcel. They will use safe distance protocol at the time of handing over parcels.
We will continue to keep in touch with you via email to let you know if our carrier tried to deliver your parcel but were unable to find a safeplace to leave the parcel.
This page will be updated as and when necessary. In the meantime, if you have any questions regarding delivery of your order, please send us an email at firstname.lastname@example.org mentioning your order number in the title.